Monday, 21 July 2008

SMC CLIENT COMMENDS OPERATOR'S CUSTOMER SERVICE

SMC Melbourne has received a call from one of our Bureaus' wishing to pass on comments from a very pleased client.

The client made a point to contact the Bureau and advise that they were extremely pleased with the actioning of the alarm event and the polite and helpful manner that the operator dealt with it.

Congratulations to Andrea Ware for her professionalism and great customer service skills.

Andrea has received a letter of appreciation from management and movie tickets for 2 to enjoy.

Well done Andrea and thank you!



Monday, 14 July 2008

Team of the Quarter for Q2 - Team A


Congratulations to Team A for the great efforts in being named as the Team of the Quarter for the second time running.
The team enjoyed a sociable night out at dinner and once again it was great to see the close camaraderie evident amongst the team members.
Well Done!!
Barbeques are restarting at SMC Melbourne and will be held every second Friday morning!




Winter BBQ


When: Friday 18th 2008
Time: 06:00 - 08:00
Venue: Car park
Chefs: Steve, Maz & Jonathan
Hope to see you all there

SMC Melbourne Operators of the Quarter - Q2

Carlin Connelly - Team A
Amela Hajarevic - Team B
Christine McGrath - Team C


Dzenanna Hajdarevic - Team D



Congratulations to SMC Melbourne's Operators of the Quarter - Q2.
The above operators were nominated for Operators of the Quarter by their Supervisors and peers for their commitment and diligence to their job.
Well Done and keep up the great work!